September 2, 2021
At New Life Physical Therapy, we submit claims to your insurance company each and every day. Every insurance company has their own timeline on how long it takes to process claims. As soon as your insurance company pays and submits an explanation of benefits, we update accounts and send out remaining patient portion payment statements within 30 days. The entire process could take anywhere from 30-90 days or longer if there are any denials, incorrect information, or change in insurance mid-treatment.